高铁超员紧急临停3次！国铁回应

“双节”假期，由于部分铁路旅客“买短乘长”，导致个别高铁列车出现了超员预警、临时停车的情况。

During the ongoing Mid-Autumn Festival and National Day holiday rush, a Chinese high-speed train was delayed for over an hour after passengers boarded with short-distance tickets but refused to get off at their designated stations.

9月30日，从杭州西站开往呼和浩特东站的G3754次列车，因乘客“买短乘长”，行至张家港站时未及时下车，导致列车超员触发警报，在张家港站临时停车40分钟，后续途中又发生两次类似情况，最终列车晚点1个多小时。

Train G3754, traveling from Hangzhou West Railway Station to Hohhot East Railway Station, was forced to stop for 40 minutes at Zhangjiagang on Tuesday when several passengers overstayed their tickets. Two similar incidents later occurred en route, compounding the delay.

“买短乘长”是指旅客购买短途车票上车，到达票面标注的到站后不下车而继续乘坐该列车的行为。按照《中国国家铁路集团有限公司铁路旅客运输规程》规定，旅客要求越过车票到站继续乘车时，须在原车票到站前提出，在有运输能力的情况下列车员可予以办理，核收越站区间的票款；无运输能力时，列车有权拒绝旅客补票和继续乘车。

The practice, known as "short-ticket, long-ride", involves passengers purchasing cheaper short-route tickets and staying on the train past their paid destination. According to railway regulations, travelers must apply for an extension before reaching their ticketed stop, subject to available capacity. If trains are full, staff may deny extensions and require passengers to disembark.

国铁呼和浩特局G3754次列车长斯钦夫表示，高铁对载客容量的要求非常严格，在客流高峰期，若大量购买短途车票的旅客到站后不下车，会造成车厢人数超员，不仅会挤占后续旅客的乘车空间，也会导致正常购票旅客无法上车，而且会严重影响正常运输秩序，危及列车运行安全。

铁路部门建议广大旅客，按照车票标注的车次、日期、区间、座号有序乘车，切勿“买短乘长”，以免影响列车运行安全和秩序，共同维护良好出行环境。

国铁呼和浩特局12306客服中心客服班长张俊霞提醒，中秋国庆假期车票需求量大，旅客可以根据车票15天预售期规则，尽早安排购票时间。如果所需车次或席别无票，可立即使用铁路12306App的“候补购票”功能，每个用户可同时提交6个待兑现候补订单，若直达车票售罄，可选择中转换乘、夜间高铁等方式出行。

The conductor of train G3754 warned that such behavior strains capacity during peak travel, prevents ticketed passengers from boarding, disrupts operations, and poses safety risks. Railway authorities urged passengers to travel according to their ticket information, while the 12306 customer service center advised booking early, using the app's waitlist function, or considering transfers and overnight trains if direct tickets are sold out.

来源：央视新闻

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