五个小技巧，让你在工作场合听起来更专业

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Well hey there, I'm Emma from MmmEnglish. And this week, I've pulled together five tips on how to sound more professional in English.

大家好，我是 Emma，欢迎来到美味英语频道。本周呢，我汇总了有关如何让你的英语听起来更专业的五个技巧。

If you're surrounded by English speakers at work or if you're planning on getting a job at a company where you have to speak English most of the time, then this lesson is gonna be perfect for you. I've got some tips that will help you to sound confident, impressive and professional.

如果你在工作中周围都是讲英语的人，或者你打算在一家大部分时间都必须说英语的公司工作的话，那么本课程将非常适合你。我准备了一些技巧可以帮助你听起来自信、更加令人印象深刻，也更加专业。

If you do enjoy the video, make sure you give me a thumbs up you share it with a friend. It all helps.

如果你确实喜欢这个视频的话，一定要给我点个赞哦，然后也可以和同学们分享。绝对有帮助的。

And to get my new lessons as soon as they arrive, make sure you're subscribed and you hit that notification bell. Alright let's get professional.

想要我的课程出来就能收到通知的话，请一定要订阅并按下通知按钮。好的，让我们专业一点吧。

Working at a company where the language, the culture, and even the mannerisms are different to your native language must be really hard, even quite intimidating at times. At work, you want to show your colleagues that you're capable of doing a really good job, right?

在一家语言、文化甚至行为举止都与你的母语不同的公司工作一定是非常困难的，有时甚至会令人胆怯。在工作中，你想向你的同事展示你有能力把工作做得很好，对吗？

Well, the way that you communicate is a huge part of being effective and productive at work. So today we'll practise communicating your message in a clear, professional and polite way.

嗯，你的沟通方式是在工作中有效的重要组成部分。所以今天我们要练习以清晰、专业和礼貌的方式传达你的信息。

My first tip today is to slow down. If you speak English reasonably well, you may think that talking fast makes you sound smarter and more confident in your English.

我今天的第一个建议是放慢速度。如果你的英语说得相当好的话，你可能会认为语速快会让你听起来更聪明，让人感觉你对你的英语更有信心。

It's probably what lots of YouTube English teachers have been saying to you: speak quickly, link words together, sound like a native speaker. However, at work, it's a little different.

这可能是许多 YouTube 英语老师一直对你说的话：语速快，将单词连读，听起来像母语者一样。然而，在工作中，是有点不同的。

It actually makes it much more difficult to understand someone if they're speaking quickly. It's harder to follow along with what they're saying.

如果他们说得很快的话，其实会使理解某人变得更加困难。很难跟上他们在说什么。

And in a professional context, this is absolutely not ideal, is it? We really need to communicate our message clearly in the workplace.

而在职业情景中，这绝对不是理想的方式，对吧？我们需要在工作场合清楚地传达我们的信息。

So when you slow your speech down a little, the people or the person that you're talking to is gonna feel like they're having a conversation with you rather than you're just talking at them. It's much easier for them to understand, and you yourself will have time to think about what you're gonna say and think about how you're gonna say it so that it comes out clearly and accurately.

因此，当你讲话放慢一点时，与你交谈的人会觉得他们正在与你共同交谈，而不是你在和他们说话。这会使他们更容易理解，你会有时间思考你要说什么，以及该如何说，这样就会清晰准确地进行传达。

Now my next tip is to make direct statements. Can you please hand this report in by Friday?

我的下一个技巧是直接陈述。你能在星期五之前把这份报告交上来吗？

So this sentence is not as direct as it could be because it introduces the option that it's not done by Friday. Maybe that person's gonna think it's okay to get it to you first thing on Monday morning.

所以这句话并没有那么直接，因为它引入了星期五之前可能没有完成的可能性。也许那个人会认为周一早上第一件事交给你是可以的。

They can work on it over the weekend, perhaps. It's the way that we're asking it with the modal verb, can.

也许他们可以在周末进行处理。这是我们用情态动词 can 来询问的方式。

We're asking is it possible? Can does make the request really polite but it doesn't clearly set the expectation that it needs to be done by Friday.

我们问这可能吗？Can 确实会让请求听起来很礼貌，但它并没有明确设定需要在周五之前完成的期望。

So to make it clearer, say: Please hand in this report by Friday.

因此，为了更清楚的话，请说：请在星期五之前提交这份报告。

Now you're still being polite and you're being really assertive and clear. Assertive means that you're behaving or speaking in a really confident way, clearly expressing what you want or what you need.

你仍然很有礼貌，而且很自信，也很清晰。自信意味着你以一种非常自信的方式行事或说话，清楚地表达你想要什么或你需要什么。

And when you respond to a statement just like this, or a request like this, do not say: I'll try my best. Or I'll try.

当你回应这样的陈述或这样的请求时，不要说：我会尽力而为的。或者我会尽力的。

It's so non-committal. It's like Okay!

这样态度非常不明朗。感觉就像……好吧！

I can't promise anything but yeah, I'll try. You also need to be direct with your answers.

我不能保证什么，但是是的，我会尝试的。你还需要直接回答你的问题。

Yes, I can get it done by Friday. Or:

是的，我可以在周五之前完成。或者是：

It's going to be difficult for me to meet that deadline because I have a big meeting with the marketing team tomorrow afternoon. My next tip is to practise your intonation.

我很难在最后期限前完成，因为我明天下午要与营销团队开一个大会议。我的下一个技巧是练习你的语调。

Intonation really helps you to express your mood, your feeling, your attitude and your meaning. And if you use the wrong intonation, your message can easily be misunderstood.

语调可以帮助你表达你的心情、你的感觉、你的态度和你的意思。如果使用错误的语调的话，你的信息很容易被误解。

Now what's really interesting is that each language has its own tone and intonation patterns. To English speakers, Russian or Cantonese can sound a little harsh when people are speaking but most often that's not the case at all.

有趣的是每种语言都有自己的语气和语调模式。对于讲英语的人来说，人们说俄语或粤语时听起来会有些刺耳，但大多数情况下根本不是这样。

It just sounds that way to English speakers because of what we understand about our own language which really does make me wonder what does English sound like to you? Do you think that I sometimes sound way too excited?

对说英语的人来说听起来就是这样，因为我们这是我们对自己的语言的理解，这会让我想知道你们觉得英语听起来怎么样？你觉得我有时听起来会太兴奋了吗？

I'm curious. I guess it might sound a little different to what you're used to.

我很好奇。我想这听起来可能与你习惯的有点不同。

Let me know down in the comments! What does English sound like to you?

在评论中告诉我吧！你觉得英语听起来怎么样？

Okay, let's get back to intonation practice. In English, we use a rising intonation at the end of some statements and of course, some questions.

好的，让我们回到语调练习。在英语中，我们在一些陈述句的末尾使用升调，当然还有一些疑问句。

And that's when our voice goes upwards, the tone of our voice goes upwards at the end of a sentence. So of course, it can indicate a question and usually a question that requires a yes or no answer.

也就是当我们的声音会上扬，我们的语气在句子的结尾处会上扬。所以当然了，它可以表示这是一个问题，通常是一个需要是否答案的问题。

But it can also indicate an emotion like surprise or happiness and it can also indicate uncertainty or indecision. So there's actually a few different ways that you can interpret rising intonation in English.

但它也可以表示惊喜或快乐等情绪，也可以表示不确定或迟疑。有几种不同的方式可以理解英语中的升调。

So I want you to compare these two sentences. I plan to join you at the meeting and then have we'll have lunch afterwards.

我想让你比较这两个句子。我打算和你一起参加会议，然后我们一起吃午饭。

I plan to join you at the meeting and then have lunch afterwards? So that second example really showed indecision, uncertainty, doubt.

我打算和你一起参加会议，然后一起吃午饭？第二个例子表现出迟疑、不确定和怀疑。

And it's really not the type of message that you want to send in a professional context, in the workplace, right? So use that rising intonation when you're asking questions and you're showing emotion, positive emotion but not when you're trying to be clear and direct.

这不是你想在专业环境中、在工作场所中想要传递的信息类型，对吗？因此，当你提出问题并表现出情绪，积极情绪时，请使用上升的语调，但不要在让自己听起来清楚和直接时使用这种语调。

Tip number four is to avoid using filler words and sounds. It's like. . .

技巧四是避免使用填充词和声音。就像是……

Totally annoying. Words like: like, totally, literally, are all classic filler words, unnecessary words.

非常烦人。类似于这样的词：like，totally，literally，都是经典的填充词，是一些不必要的词。

And sounds like ehhh, uhhh, ehmm, all of these are used to buy time as you're thinking of the right word or the right idea that you want to express. When you use these words or these sounds at work, it can be really unprofessional. It can seem quite distracting.

声音类似于 ehhh，uhhh，ehmm，这些都用于为你思考正确的词或想要表达的正确想法争取时间。当你在工作中使用这些词或这些音时，可能真的很不专业。 听起来很令人分心。

It may seem like you don't really know what you're talking about. Or perhaps it might even feel a little too informal especially if you're speaking to people who you respect, who are higher up in the company than you or perhaps when you're presenting to a group of people.

似乎你不知道你在说什么。甚至可能感觉有点过于不正式，尤其是当你与你尊重的人交谈时，他们在公司中职位比你高，或者当你进行向一群人展示时。

So what I really want to make clear here is that pause is okay. Instead of using these filler words and these sounds, pause and silence is okay between ideas.

所以我想在这里说明的是，暂停一下是可以的。不要使用这些填充词和这些声音，在想法之间暂停和沉默是可以的。

Now I know that so many of you feel like it's a really bad thing to pause like you shouldn't be thinking about what you have to say next, you should just instantly know it. And that's what happens with native speakers as well.

我知道你们很多人都觉得暂停是一件非常糟糕的事情，因为你不应该花时间来思考接下来要说的话，你应该立即就知道。母语人士也会这样。

Of course, it's not. And at work, we're often facing challenges or really difficult situations that require us to consider different options and to discuss solutions.

当然不是这样的。在工作中，我们经常面临挑战或非常困难的情况，需要我们考虑不同的选择并讨论解决方案。

Well that pause allows you to really consider and it shows that you're considering your options and coming up with solutions that are well thought through. That pause helps you to sound more professional.

嗯，停顿可以让你进行思考，它表明你正在考虑你的选择，可以提出经过深思熟虑的解决方案。这种停顿可以帮助你听起来更专业。

Okay the last tip is to avoid really unhelpful phrases. A really common phrase at work especially when you have to explain yourself is: I thought or I assumed.

好的，最后一个技巧是避免使用无用的短语。工作场合有一个非常常见的短语，尤其是当你需要解释自己时：我想或我觉得。

You might use it when you've done something wrong and you want to try and explain what happened. You say: I thought or I assumed we were including yellow in the website design.

当你做错了什么事情，而且你想解释发生了什么时，你可能会使用它。你说：我认为我们在网站设计中加入了黄色。

This sounds like you weren't sure about something and instead of asking the question to make sure you understood clearly, you just went ahead with it anyway. A better way to explain yourself is to say:

这听起来像是你对某事不确定，而不是问问题来确保你理解清楚了，你只是继续。解释自己的更好方法是说：

My understanding was. . . Now this reframes the problem as a simple misunderstanding and your colleague or your manager will probably respond more positively to that kind of thing.

我的理解是......这可以把问题重新定义为一个简单的误会，你的同事或你的经理可能会对这样的事情做出更积极的回应。

My understanding was that we would use yellow as a bold colour for this design. "I don't know" is another really, really common phrase that you hear at work but it's one that I suggest you avoid completely.

我的理解是我们将使用黄色这个大胆的颜色作为我们的设计。“我不知道”是你在工作中另一个非常非常常见的短语，但我建议你完全不要使用它。

Why? Because it's so unhelpful!

为什么呢？因为完全没用！

And therefore, it's unprofessional. It is much better to say: I'll find out.

所以，这是不专业的。说我会搞清楚的会更好一些。

So this lets the person know that you're committed to solving the problem, rather than just waiting to be told what to do about it or wait for someone else to do it instead. Now this video up here is a great one to check out if you are looking for words and phrases that will help you to sound more professional at work.

这让对方知道你在致力于解决问题，而不是等待被告知如何处理或等待其他人来替你做。如果你正在寻找可以帮助你在工作中听起来更专业的单词和短语的话，那看一下这个视频吧。

So we've been through my five tips! Now I want to check that you've remembered them all.

我们已经讲完了我的五个技巧！现在我想检查一下你是否都记住了。

They were slow down; make direct statements; practise your intonation; avoid filler words; and avoid unhelpful phrases. So we all know that you won't make these problems go away overnight.

他们会放慢速度；进行直接陈述；练习你的语调；避免填充词；并避免无用的短语。我们都知道你不会让这些问题在一夜之间消失。

They're habits, aren't they? So we need to break them and build new habits.

它们已经形成习惯了，对吧？所以我们需要打破它们并养成新的习惯。

But it's okay, now we need to know what we need to be looking out for. You can put a note on your wall, or next to your desk at work to help remind yourself about all of these different things that you need to keep in mind to keep improving your communication at work.

但是没关系，我们需要知道我们该注意什么。你可以在墙上或办公桌旁放一张便条，来提醒自己需要牢记的这些不同的问题，提升自己在工作中的提升能力。

Here's a video that will help you to learn about some of the things you should never say at work. And as for next week's video, you're absolutely gonna love it.

这个视频可以帮助你了解在工作中绝对不能说的一些话。至于下周的视频的话，你绝对会喜欢的。

I can't wait to share it with you. Hit that subscribe button and join me again next week.

我迫不及待想与大家分享了。点击订阅按钮，下周再次加入我的课程吧。

Bye for now!

再见啦！